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Job Title: Circle Head – DTH
Pay Package: 10000 – 20000 a Month
Work Experience: 0 – 1 years
Organization Name: Airtel India –
Job Location:Delhi
Qualification Required: 10th, 12th, Graduation or Any
Language: English/Hindi
Building channel productivity
Managing customer relationships to minimize churn across customers in different product segments. Increasing customer acquisition, tag utilization, and acquisition rental revenues
Increasing net additions for DTH Business
Creating opportunities for sales of all products
Ensure that the processes are geared to meet CSAT scores to enhance customer experience during installation and service recovery
Analyze partner performance across the zone/state & implement strategies to ensure performance against set targets
Manage growth through resource planning, maximizing automation and self-care usage
Effectively manage a team of TMs to drive productivity
Optimize resource deployment across geographies
Provide market/business insights across departments on the basis of periodic audits
Manage 60-80 partners and bring in uniformity of experience for the end customer
Inventory Management – Maintaining stock levels of various component
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.
Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do ‘jobs never done before’ .