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Job Title: Travel Consultant (customer support)
Pay Package: 20000 – 30000 a Month
Work Experience: 0 – 1 years
Organization Name: Francis Consulting services
Job Location: Okhla, Delhi, Delhi
Qualification Required: 10th, 12th, Graduation or Any
Language: English/Hindi
We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Responsibilities:
- Determining clients’ needs and suggesting suitable travel packages
- Organizing travels from beginning to end, including tickets, accommodation and transportation
- Supplying travelers with pertinent information and useful travel/holiday materials
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Use promotional techniques and prepare promotional materials to sell itineary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
Requirements and skills
- Proven working experience as a Travel Consultant
- Excellent knowledge of traveling software (computer reservations systems, and e-travel)
- Proficiency in English; knowledge of additional languages is an advantage
- Exemplary customer oriented approach
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
- Degree in Hospitality, Travel, Tourism, Business or relevant field
Job Types: Full-time, Fresher
Salary: Up to ₹30,000.00 per month
Schedule:
- Morning shift
Language:
- English (Required)